Novotel Krakow City West, Krakow
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Cycling
- Badminton
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Board games
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were clean and functional, but a bit small for our group of four. The location was further from the town center than expected and lacked free parking. The service was nice and attentive to our requests, and the dining experience was expensive but with good quality options.
The rooms were spacious, clean, and perfect. I was pleasantly surprised when two staff members brought in a happy birthday fruit platter for my boyfriend and sang happy birthday. The double bed was spacious and comfy, making the stay really comfortable. The hotel's location was great with delicious food that wasn't overly priced, although it's a bit away from the city center. The service was fantastic, as the staff were friendly and extremely helpful. The dining experience, while ok, could be improved. Overall, the hotel offers excellent value for money.
The hotel offered clean and entertaining rooms suitable for families. The service was exceptionally polite and accommodating. While the location was great for our needs and had helpful staff, it lacked morning swimming options for business travelers. The dining experience was beyond expectations. Overall, a value-for-money choice with fantastic staff and breakfast.
The hotel rooms had an old and worn-out feel but were surprisingly clean and quiet. The service was friendly and accommodating, even during quiet hours. The location was a bit out of the center but suitable for work purposes. The dining options were good but lacked variety for certain dietary restrictions. Overall, a decent stay with some drawbacks.
The hotel offers spacious, quiet, and clean rooms, perfect for business travelers, even surprising guests with a complimentary bottle of Prosecco on New Year's Eve. However, the decor may look a bit outdated. The service was friendly and helpful, although there were instances of rude and aggressive behavior. The location is convenient for business travelers, close to the city center and airport, with a nearby park for jogging, though the industrial aesthetics can be a downside. The dining experience was delightful, with delicious options, but some improvements could be made in service efficiency. Overall, the facilities were more than expected with superior service.
The hotel provides very spacious rooms that felt comfortable and close to a bus stop leading to the center. The facilities like the gym, swimming pool, and the new toaster enhance the experience. However, the rooms are small and somewhat uncomfortable.
I had a mixed experience at the hotel. The industrial-style rooms were of good size but seemed a bit dated compared to the rest of the hotel. On the bright side, I was pleasantly surprised by the complimentary bottle of Prosecco received on New Year's Eve. The service, particularly the housekeeping, was quick and friendly, although the rooms could use some updating. The location was not ideal as it required transportation to reach the center, but the on-site restaurant was satisfying, especially for children. The dining experience was hit or miss, with excellent quality but a bit pricey. Overall, a stay with its ups and downs.
The hotel offers spacious rooms that feel more like small apartments, which are very clean and come with air conditioning. The rich breakfast provided adds to the positive experience. However, some noise from the rooms above might be a downside.
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